Terms & Conditions

These Terms & Conditions apply when you access this website or book Patil Wada directly through the website, phone, email, or WhatsApp. By confirming a booking, the lead guest agrees to these terms on behalf of everyone included in the stay.

Bookings made through Airbnb or another marketplace are also subject to that platform's booking and payment terms. If a platform-specific transaction rule conflicts with these terms, the platform rule will govern that transaction to the extent required.

• The lead guest must be at least 18 years old and legally able to make the booking.
• Names, contact details, stay dates, and the adult/child guest count must be complete and accurate.
• A valid government-issued photo ID may be required for the lead guest and other adults at check-in.
• The booking holder is responsible for the conduct, safety, and compliance of all accompanying guests and visitors.

Incorrect identity, contact, or occupancy information may delay check-in, change the price, or result in cancellation where the issue cannot reasonably be resolved.

A booking request does not by itself reserve the property. Your stay is confirmed only after availability is accepted by Patil Wada and you receive a booking confirmation or booking reference from us. For a cash-at-property booking, no online payment is collected and the confirmed balance remains payable at the villa.

• Availability and pricing can change until confirmation.
• Review the dates, guest count, contact details, total price, and inclusions before paying.
• Keep your booking reference and payment receipt for check-in and support.
• Requests such as early check-in, decoration, events, pets, or special arrangements are not guaranteed unless accepted by us in writing.

The price shown for your selected dates and guest count is the applicable booking price at checkout. Patil Wada accommodates up to 15 guests. Standard pricing covers up to 8 guests; additional guests are presently charged at ₹900 per person per night, unless a different rate is clearly shown in your booking summary.

• The current direct-booking option is cash payment at the villa. Online payment is marked “Coming Soon” and is not collected during booking.
• If online payment is enabled later, it may be processed by Razorpay or another payment method expressly offered by us.
• A pending, failed, cancelled, or unverified payment does not confirm the booking.
• Bank or payment-provider charges, applicable taxes, optional services, and approved add-ons may be shown separately.
• We will not ask you to share your UPI PIN, CVV, OTP, or online-banking password.

Early check-in and late check-out depend on same-day availability and may involve an additional charge. Please return keys or access devices as instructed, remove personal belongings, switch off cooking appliances, and report any accidental damage before departure.

For direct bookings, the standard cancellation schedule is:

• 7 or more days before check-in: full refund of the booking amount, less non-refundable payment-processing fees.
• At least 3 but fewer than 7 days before check-in: 50% refund of the booking amount.
• Less than 3 days before check-in: no refund.
• No-show or early departure: no refund for unused nights.

Rescheduling is subject to availability and any price difference for the new dates. Approved refunds are sent to the original payment method; the bank or payment provider controls how long the credit takes to appear. Exceptional weather, government restrictions, or other force-majeure situations are reviewed fairly case by case.

See the complete Cancellation Policy before confirming your stay.

• Only declared and approved guests may stay overnight, and total occupancy must not exceed 15.
• No outsider or unregistered visitor may enter the private property without prior approval from the host.
• Commercial shoots, public events, parties, or large gatherings require written permission and may carry additional terms and charges.
• Guests must respect neighbouring homes, staff, local residents, and quiet hours, especially after 10:00 PM.

• Illegal activity, weapons, abusive conduct, and deliberate disturbance are prohibited.
• Smoking is not permitted inside the villa; use only a host-approved outdoor area and dispose of waste safely.
• Use both kitchens, gas, electrical equipment, furniture, and appliances responsibly. Do not leave cooking unattended.
• Do not move heavy furniture, tamper with safety equipment, or access locked staff, utility, storage, or maintenance areas.
• Contact us before bringing a pet. Permission is not automatic and may include cleaning or safety conditions.
• Keep the property reasonably clean and place waste in the designated bins.

The booking holder may be charged the reasonable, evidenced cost of damage beyond normal wear, missing items, unauthorised occupancy, or exceptional cleaning caused during the stay.

The villa includes a private pool, terraces, stairs, and outdoor areas. Use them carefully and follow any on-site safety notices. There is no continuous lifeguard service.

• Children and non-swimmers must be actively supervised by a responsible adult at all times.
• Do not dive in shallow areas, run on wet surfaces, use glass near the pool, or swim while impaired.
• Tell the host promptly about hazards, damage, illness, injury, or an emergency.
• Guests should secure their valuables, vehicles, medicine, and personal belongings.

We take reasonable care to keep property descriptions, photographs, amenities, and availability accurate. Furnishings or minor details may change through maintenance and improvement without reducing the essential nature of the booked stay.

Electricity, water, internet or mobile coverage, roads, weather, and third-party services can sometimes be interrupted for reasons outside our control. We will take reasonable steps to help and, where appropriate, offer a proportionate remedy based on the actual impact.

To the extent permitted by law, neither party is responsible for indirect or unforeseeable losses. Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded, including responsibility for fraud, wilful misconduct, or personal injury caused by negligence where applicable.

The Patil Wada name, logo, website text, original photographs, and design may not be copied, sold, impersonated, or used commercially without permission. Do not attempt to disrupt the website, access another guest's account, upload malicious material, or misuse booking and contact forms.

Personal information is handled as explained in our Privacy Policy. External services such as Google Maps, WhatsApp, Razorpay, and online travel platforms are governed by their own terms and policies.

If something goes wrong, please contact us promptly during the stay where possible so we have a fair opportunity to investigate and resolve it. Include the booking reference, relevant dates, and supporting photos or receipts.

These terms are governed by the laws of India. Subject to any mandatory consumer forum or other jurisdiction that the law gives you, disputes will be handled by courts with competent jurisdiction in Satara district, Maharashtra.

We may update these terms for future bookings. The version accepted when your booking was confirmed will generally govern that booking unless a later change is required by law or you agree to it. If any clause is unenforceable, the remaining clauses continue to apply.